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Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up window will open. It offers elaborate info about all the operations that you can carry out on the page in question. Each pop-up menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide library of how-to video clips explaining how to use our hosting Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly find their way around our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, check out our extensive Frequently Asked Questions database, which includes questions asked by actual persons and offers practical solutions. We periodically "revamp" our FAQ database with new questions & answers in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can contact our excellent team of client support engineers available 24-7 and eager to assist you with any query. Each support ticket you send will be responded to within sixty minutes (the average trouble ticket response time is only twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 273104

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com